State of Texas ITSAC Program
We work quickly to place different IT staff with government experience across Texas. Contact us to let us know what you're looking for and we'll have someone ready to start immediately.
We will work with you to develop a purchase order if needed. To purchase the order go through the ITSAC Services DIR-CPO-5467. Once that has been created, it will need to be submitted to Infojini, Inc. - Sandeep.Harjani@infojiniconsulting.com.
If you have any questions about the process, please feel free to contact us. We're happy to help. Infojini, Inc is a part of the DIR Cooperative Contracts Program
Infojini has been awarded contract to provide temporary Information Technology Staff Augmentation Contracts (ITSAC) for personnel to support Customer information technology projects, acting by and through the Department of Information Resources (DIR).
Works with IT developers to facilitate better coordination among operations, development, and testing functions by automating and streamlining integration and deployment processes. DevOps aims at coupling a tighter alignment between IT operations and businesses.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
DevOps Engineer | $36.98 | $55.47 | $73.95 | $92.44 | $121.86 | $166.85 |
Understands business objectives and problems, identifies alternative solutions, performs studies and cost/benefit analysis of alternatives. Analyzes user requirements, procedures, and problems to automate processing or to improve existing computer system: Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports. Writes detailed description of user needs, program functions, and steps required to develop or modify computer program. Reviews computer system capabilities, specifications, and scheduling limitations to determine if requested program or program change is possible within existing system.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Systems Analyst | $39.28 | $58.92 | $78.57 | $98.21 | $119.20 | $144.24 |
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Business Analyst | $34.31 | $51.47 | $68.62 | $85.78 | $98.21 | $127.59 |
The cloud architect is responsible for the cloud computing initiatives within an organization and for directing the architectural aspects of a cloud brokering team across all aspects of IT and the business. Responsible for the planning and engineering of an organization's cloud computing infrastructure and applications. Implements and designs hardware and software. Familiar with standard concepts, practices, and procedures of cloud technology, including Software as Service (SaaS), Platform as Service (PaaS), or Infrastructure as a Service (IaaS).
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Cloud Solutions Architect | $46.47 | $69.71 | $92.94 | $116.18 | $137.36 | $185.43 |
Plans, develops, tests, and documents computer programs, applying knowledge of programming techniques and computer systems. Evaluates user request for new or modified program, such as for financial or human resource management systems, clinical research trial results, statistical study of traffic patterns, or analyzing and developing specifications for bridge design, to determine feasibility, cost and time required, compatibility with current system, and computer capabilities. Consults with user to identify current operating procedures and clarify program objectives. Formulates plan outlining steps required to develop program, using methodologies such as structured analysis and design or object-oriented development.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Developer/Programmer Analyst | $20.40 | $30.60 | $40.80 | $63.50 | $79.00 | $104.50 |
Responsible for translating the client's business requirements into specific systems, applications or process designs with interlocked financial modeling for very large complex technical solutions. Analyzes customer service requirements and designs service solutions to meet those objectives. Primary expert to construct the specific solution, scope document, risk profile, and corresponding financials. Maintains and utilizes detailed industry and internal services knowledge in the construction of industry-leading services solutions, including expert working level knowledge of the processes, technologies, and people components involved in the services arena. Uses expertise to construct specific and detailed solutions that encompass process, technology, and staffing plans for customer sales opportunities. Constructs risk assessments and corresponding remediation plans relative to complex services proposals. Participates in the construction of detailed financial models that align with complex services proposals. Composes Statement of Work or other documents, using departmental automation tools as available, to craft detailed and accurate deliverables that specify processes, technology, staffing, and project management involved in proposed services solutions. As needed, provide a "trusted expert advisor" role as a Subject Matter Expert for technical services, to both internal and external customers, ranging from formal advice to internal and external customer presentations. Follow all organizational Standard Operating Procedures relative to cost modeling, approvals and reviews, and all other associated workflow and deliverables.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Enterprise Architect | $36.56 | $54.84 | $73.13 | $91.41 | $116.79 | $151.54 |
Assist with developing and maintaining a company's Enterprise Resource Planning (ERP) applications by customizing and configuring the workflow, the analyst can ensure proper integration of the server/client application. Conduct application fit-gap analysis with assistance of packaged application specific technical resources.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Enterprise Resource Planning (ERP) Business Analyst | $25.35 | $38.03 | $50.70 | $89.20 | $102.50 | $120.80 |
Reviews, analyzes, and modifies the programming systems including encoding, testing, and debugging to support an organization's Enterprise Resource Planning (ERP) applications. Ensures that software can be completely integrated into the ERP system. Coordinates software integration and maintains technical documentation.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
ERP Developer | $29.26 | $43.88 | $58.51 | $73.14 | $114.79 | $167.84 |
Create, maintain and implement the source code to develop mobile apps and programs that meet the needs and requirements of the clients using the computer programming languages.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Mobile Applications Developer | $36.56 | $54.84 | $73.13 | $91.41 | $115.80 | $152.32 |
Develops and maintains user and technical documentation and project process documentation for Application Teams. Understands the user's view of applications and/or technology and is able to put procedures in a logical sequence. Provides expertise on technical concepts of applications and /or user groups and structuring procedures in a logical sequence, due to a broad understanding of the applications. Writes a variety of technical articles, reports, brochures, and/or manuals for documentation for a wide range of uses. May be responsible for coordinating the display of graphics and the production of the document.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Technical Writer | $18.69 | $28.03 | $37.37 | $46.72 | $73.94 | $93.79 |
Responsible for building, implementing and managing software or digital products, taking into account life-cycle considerations and an audience. Governs a product from its inception to customer delivery and service in order to maximize customer expectations.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Digital Product Manager | $40.62 | $60.93 | $81.24 | $101.54 | $137.07 | $193.94 |
Develops software solutions by studying information needs, conferring with users, and studying systems flow, data usage, and work processes. Investigates problem areas. Prepares and installs solutions by determining and designing system specifications, standards, and programming.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Software Engineer | $28.85 | $43.27 | $57.70 | $72.12 | $101.57 | $147.35 |
Researching, designing, implementing and managing software programs. Testing and evaluating new programs. Working closely with other developers, UX designers, business and systems analysts.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Software Developer | $42.03 | $63.05 | $84.07 | $105.08 | $131.12 | $144.24 |
Customer defined title, position, job description, and experience level. This Undefined Position does not have an associated Not to Exceed rate. Customers must competitively solicit DIR ITSAC Vendors in accordance with threshold requirements and negotiate rates directly with Vendor.
Enters codes to create production data base. Selects and enters codes of utility program to monitor database performance, such as distribution of records and amount of available memory. Directs programmers and analysts to make changes to data base management system. Reviews and corrects programs. Answers user questions. Confers with coworkers to determine impact of data base changes on other systems and staff cost for making changes to data base. Modifies data base programs to increase processing performance, referred to as performance tuning. Workers typically specialize in one or more types of data base management systems. Providing assistance in the planning, development, maintenance, and monitoring of integrated database systems, and ensuring that the conceptual and design phases of new applications are consistent with the structural parameters within the database environment.
Evaluates users' requests for new data elements and systems, incorporates them into the existing shared data environment, and provides technical assistance. Coordinates the use of data to ensure data integrity and control redundancy, loads databases, and reorganizes as needed. Performs data modeling and prototyping. Performs logical and physical data modeling, designs relational database models, and creates physical data models from logical data models. Performs security recovery procedures. Determines and implements database search strategies and storage requirements. Maintains data dictionary ensuring uniformity of definitions and sets standards for use of data dictionary. Monitors database performance and recommends efficiency improvements. Creates test database environment for applications section, including the creation of necessary libraries and procedures.
Executes the procedures necessary to save, retrieve, and recover databases from hardware and software failures within established procedures. Assists with determining, implementing, and enhancing standards on database security and with monitoring agency disaster recovery procedures and systems. Assists with the installation of database software and with analyzing, designing, and implementing databases. Assists in benchmarking and threshold testing of databases and with establishing and controlling necessary database security. Assists in the selection of database management software. Experience in computer systems analysis or computer programming work.
Knowledge of the principles, practices, and techniques of computer programming and systems design; of computer operations, systems, and procedures; of project control and cost estimating techniques; of computer programming languages; of data processing flowcharting techniques; of database structures and theories; and of current database technologies.
Has working knowledge of EIR Accessibility standards and assistive technologies. Ensures that user interfaces for database administration and inputting, viewing, outputting data(via reports) are compliant with accessibility standards. Provides support to users in obtaining data / information when EIR Accessibility issues arise.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Database Administrator | $39.28 | $58.92 | $78.57 | $98.21 | $119.20 | $144.24 |
Designs and builds relational databases. Develops strategies for data acquisitions, archive recovery, and implementation of a database. Cleans and maintains the database by removing and deleting old data. Must be able to design, develop and manipulate database management systems, data warehouses and multidimensional databases. Requires a depth and breadth of database knowledge that shall help with formal design of relational databases and provides insight into strategic data manipulation. Responsible for making sure an organization's strategic goals are optimized through the use of enterprise data standards. This frequently involves creating and maintaining a centralized registry of metadata.
Has working knowledge of EIR Accessibility standards and assistive technologies. Ensures that all user interfaces for database administration and inputting, viewing, outputting data(via reports) are compliant with accessibility standards
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Data Architect | $57.69 | $86.54 | $115.39 | $144.24 | $160.00 | $179.60 |
Systems Analysts who design computer databases that translate complex business data into usable computer systems. Data Modelers work with data architects to design databases that meet organizational needs using conceptual, logical, and physical data models.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Data Modeler | $28.01 | $42.01 | $56.01 | $70.01 | $110.71 | $152.32 |
A data scientist ( big data engineer) is someone who makes value out of data. Such a person proactively fetches information from various sources and analyzes it for better understanding about how the business performs and builds AI tools that automate certain processes within the company.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Data Scientist (Big Data Engineer) | $34.92 | $52.38 | $69.84 | $87.30 | $112.00 | $142.24 |
Analysts use data to figure out market and business trends for companies to increase profits and efficiency. They may work directly for a company or as a consultant. They able to look at large chunks of data and understand trends, and then communicate those trends to the company.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Business Intelligence Analyst | $23.64 | $35.46 | $47.28 | $59.11 | $85.32 | $121.86 |
Data reporting analysts transform data into information that can be utilized to make business decisions and actions. Their work involves acquiring data from other sources, creating reports on a regular basis, correcting any code issues, and ensuring that databases remain error-free and organized.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Data Analyst/Report Writer | $21.95 | $32.92 | $43.89 | $54.87 | $90.63 | $147.25 |
Customer defined title, position, job description, and experience level. This Undefined Position does not have an associated Not to Exceed Rate. Customers must competitively solicit DIR ITSAC Vendors in accordance with threshold requirements and negotiate rates directly with Vendor.
Programmers who specialize in website design. Front End Developer duties include determining the structure and design of web pages, striking a balance between functional and aesthetic design and ensuring web design is optimized for smartphones.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Front-End Web Developer/Web Designer | $17.16 | $25.74 | $34.32 | $42.89 | $70.00 | $117.43 |
Writing well designed, testable, efficient code by using best software development practices. Creating website layout/user interfaces by using standard HTML/CSS practices. Integrating data from various back-end services and databases.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Web Developer | $20.36 | $30.55 | $40.73 | $50.91 | $85.00 | $123.38 |
Communicating with clients to determine website specifications, creating schedules and providing quotes, writing code, working with a team of designers and content writers, as well as assisting with recruitment and training of all new junior web developers.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Senior Web Developer | $31.91 | $47.87 | $63.82 | $79.78 | $103.04 | $127.40 |
Maintains hardware and software critical to the functionality of the organization's Internet/intranet. Monitors usage and performance, creates and maintains backups, and troubleshoots and resolves issues as they arise.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Web Administrator | $34.31 | $51.47 | $68.62 | $85.78 | $98.21 | $119.20 |
Customer defined title, position, job description, and experience level. This Undefined Position does not have an associated Not to Exceed Rate. Customers must competitively solicit DIR ITSAC Vendors in accordance with threshold requirements and negotiate rates directly with Vendor.
QA automation engineers design automated tests by creating scripts that run testing functions automatically. This includes determining the priority for test scenarios and creating execution plans to implement these scenarios. Designing documentation for automated processes.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
QA Engineer - Automated | $24.03 | $36.05 | $48.06 | $60.08 | $77.68 | $92.17 |
The role of the software test manager is to lead the testing team. Test Manager plays a central role in the Team. The Test Manager takes full responsibility for the project's success. The role involves quality & test advocacy, resource planning & management, and resolution of issues that impede the testing effort.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
QA/Test Manager | $29.61 | $44.42 | $59.23 | $74.03 | $116.31 | $144.95 |
Investigate and diagnose quality complaints, track down components, and recommend corrective actions. Verify logs, databases, and other data to track and flag quality concerns and improvements.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
QA Associate/Analyst | $19.59 | $29.38 | $39.17 | $48.96 | $59.73 | $75.48 |
Responsible for installing networking technologies and supporting networks. Performs highly complex network engineering work. Data engineer that operates, monitors and manages network infrastructure. Responsible for the design, implementation, management and operational support of Network Infrastructure. Assesses existing network configurations and makes recommendations based on product specifications. Configures equipment and software to meet business needs, trains others on the solution, and documents the solution for ongoing support. Functions as part of a team on larger projects, or individually provides the services on support visits or smaller projects. Provides technical support and assists with the design of network solutions. Requires experience in the technical services and support field as well as experience in network administration (DHCP, DNS, routers, firewall, etc.).
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Network Engineer | $23.40 | $35.10 | $46.80 | $58.50 | $86.36 | $127.59 |
Installing, configuring and maintaining wireless network equipment, network management and security including 802.11 b/g/n/ac standards and industry best practices for implementing highdensity WIFI solutions.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Wireless Network Engineer | $21.12 | $31.68 | $42.24 | $52.80 | $82.24 | $145.20 |
Install, configure, and support an organization's local area network (LAN), wide area network (WAN),
and Internet system or a segment of a network system. Maintain network hardware and software.
Monitor network to ensure network availability to all system users and perform necessary
maintenance to support network availability. May supervise other network support and client server
specialists and plan, coordinate, and implement network security measures. Coordinate the
development, implementation, and maintenance of a local area network or wide area network.
Maintains the network's physical and logical structures, including network connections. Maintains
network support software, analyzes user support statistics, and recommends appropriate measures.
Installs, tests, and maintains network hardware and software. Prepares and analyzes statistics on
network utilization and availability. Prepares training courses and provides user support and training in the use of available hardware, software, and utilities. Performs tuning and capacity planning
activities to enhance the performance of the network resources.
Assists in maintaining the network's physical and logical structures and in installing and testing
hardware and software. Assists in performance tuning and capacity planning activities to enhance the
performance of the network resources and in maintaining network support software. Assists in or
conducts product evaluations of upgraded or new hardware and software and identifies strengths,
weaknesses, and potential benefits to the agency. Assists in maintaining the operating system and
security software utilized on the network, including the addition of new users to the network and
establishment of rights and privileges. Experience in local or wide area network work. Knowledge of
network facilities and data processing techniques; of personal computer hardware and software; of
network operating system and security software; and of performance monitoring and capacity
management tools.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Network Administrator | $34.31 | $51.47 | $68.62 | $85.78 | $98.21 | $119.20 |
Plan, devise, build, configure and commission telecommunications equipment, networks, and systems, including voice, data, satellite, microwave, digital data systems, etc. Managers maintain records on installation, resolution of issues, and replacement of equipment and parts.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Telecommunications Manager | $29.27 | $43.90 | $58.53 | $73.16 | $90.00 | $122.86 |
Focus on the interaction between computer systems, communication methods, and devices. They design video, data, and voice communication systems. They may oversee the installation and maintenance of these systems, including their repair and testing.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Telecommunications Technician | $29.97 | $44.95 | $59.94 | $74.92 | $85.78 | $98.21 |
Oversee complex network components and are responsible for network management. They perform troubleshooting on a daily basis. To be specific, a NOC is a central location from which IT support technicians administer, monitor, fix, and maintain client networks.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Network Operations Center (NOC) Technician | $16.68 | $25.02 | $33.36 | $41.70 | $65.09 | $96.52 |
Customer defined title, position, job description, and experience level. This Undefined Position does not have an associated Not to Exceed Rate. Customers must competitively solicit DIR ITSAC Vendors in accordance with threshold requirements and negotiate rates directly with Vendor.
Responsible for installing and uninstalling various security programs These programs often protect sensitive data using firewalls and data-encryption technology, and they must be updated on a regular basis to remove bugs and add new features.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Data Security Analyst | $36.71 | $55.07 | $73.43 | $91.78 | $105.08 | $131.12 |
Configuring security systems, analyzing security requirements, and recommending improvements. Monitoring network traffic for suspicious behavior. Creating network policies and authorization roles and defending against unauthorized access, modifications, and destruction.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Security Administrator | $20.87 | $31.31 | $41.75 | $52.19 | $85.03 | $122.69 |
A network security analyst ensures that information systems and computer networks are secure. This includes protecting the company against hackers and cyber-attacks, as well as monitoring network traffic and server logs for activity that seems unusual. Additionally, these analysts are responsible for finding vulnerabilities in the computer networks and creating recommendations for how to minimize these vulnerabilities. The network security analyst investigates security breaches, develops strategies for any security issues that arise, and utilizes the help of firewalls and antivirus software to maintain security.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Network Security Analyst | $42.03 | $63.05 | $84.07 | $105.08 | $131.12 | $158.66 |
Responsible for the provisioning, deployment, configuration, and administration of many different pieces of network and security-related hardware and software. These include firewalls, routers, switches, various network-monitoring tools, and virtual private networks (VPNs).
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Network Security Engineer | $26.45 | $39.67 | $52.90 | $66.12 | $105.66 | $123.91 |
Coordinate and execute security policies and controls, as well as assess vulnerabilities within a company. They are responsible for data and network security processing, security systems management, and security violation investigation.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Information Security Manager | $41.89 | $62.83 | $83.78 | $104.72 | $139.62 | $174.53 |
Responsible for the internal controls and risks of a company's technology network. This role includes identifying the weaknesses in a systems network and creating an action plan to prevent security breaches in the technology.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
IT Auditor | $36.71 | $55.07 | $73.43 | $91.78 | $105.08 | $131.12 |
Customer defined title, position, job description, and experience level. This Undefined Position does not have an associated Not to Exceed Rate. Customers must competitively solicit DIR ITSAC Vendors in accordance with threshold requirements and negotiate rates directly with Vendor.
Project managers are the people in charge of a specific project or projects within a company. As the project manager, your job is to plan, budget, oversee and document all aspects of the specific project you are working on. Project managers might work by themselves or be in charge of a team to get the job done.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Project Manager | $39.28 | $58.92 | $78.57 | $98.21 | $119.20 | $144.24 |
Responsible for the planning, coordination, requirements gathering, business analysis, specifications development, project planning, project monitoring, and project status reporting and system implementation of moderate to complex business solutions.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Project Lead | $35.35 | $53.03 | $70.71 | $88.39 | $125.96 | $169.09 |
Organizing programs and activities in accordance with the mission and goals of the organization. Developing new programs to support the strategic direction of the organization. Creating and managing long-term goals. Developing a budget and operating plan for the program.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Program Manager | $41.04 | $61.56 | $82.08 | $102.60 | $120.87 | $163.55 |
Responsible for monitoring the scrum processes and scrum meetings. He increases his team efficiency, motivates his team, spins, argues for changes that will ensure quality and timeliness. He ensures observance of DoD (Definition of done).
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Agile Scrum Master | $27.31 | $40.97 | $54.62 | $68.28 | $109.68 | $154.39 |
Help train corporate teams on the agile methodology and oversee the development of agile teams to ensure effective outcomes for the organization. They are responsible for guiding teams through the implementation process and are tasked with encouraging workers and leadership to embrace the agile method.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Agile Coach | $30.50 | $45.76 | $61.01 | $76.26 | $121.88 | $167.65 |
Customer defined title, position, job description, and experience level. This Undefined Position does not have an associated Not to Exceed Rate. Customers must competitively solicit DIR ITSAC Vendors in accordance with threshold requirements and negotiate rates directly with Vendor.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer
peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports
and maintains user account information including rights, security, and systems groups. Performs basic
operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications
equipment. Identifies and resolves basic communications problems. Prepares or assists in the
preparation of service record documentation. Shows awareness of standards and regulatory
requirements related to assigned tasks.
Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and
software applications. May be responsible for accessing data from and transferring data to various
local, state, or federal databases. May assist in the review and recommendation of the procurement
and inventory of information resources hardware or software. May write and update personal
computer and mainframe application programs. Experience in automated data processing systems.
Knowledge of the practices, principles, and techniques of computer operations, of information
systems, of computer software and hardware, and of information security policies and procedures.
Skill in the use and support of personal computers, in the use of applicable programs and systems, and
in troubleshooting information systems. Ability to operate information technology systems, to
communicate effectively, and to train others.
Provides assistance in the design, development, and maintenance of various system applications.
Provides technical assistance and support for applications and hardware problems. Installs, maintains,
moves, and assists in testing and upgrading new and existing hardware/software. Reviews and
recommends procurement of information technology equipment. Maintains the necessary security
controls over software. Makes presentations and briefings for training sessions. Prepares briefings,
reports, and evaluations on system efficiency and utilization. May be responsible for accessing data
from and transferring data to various local, state, or federal databases.
Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and
software. Reviews and recommends procurement of information technology equipment. Maintains
the necessary security controls over software. Develops procedure manuals. Develops and makes
presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on
systems efficiency and utilization. May supervise the work of others.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Support Technician | $15.83 | $23.74 | $31.65 | $39.56 | $58.00 | $82.52 |
Provide technical assistance to computer system users on a variety of issues. Identifies, researches,
and resolves technical problems. Responds to telephone calls, email and personnel requests for
technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has
knowledge of commonly used concepts, practices, and procedures within a particular field. Answer
questions or resolve computer problems for clients in person, via telephone or from remote location.
May provide assistance concerning the use of computer hardware and software, including printing,
installation, word processing, electronic mail, and operating systems.
Provide service and preventive maintenance activities on terminals, printers, personal computers, etc.
Basic knowledge of electrical/mechanical principles and basic electronics. Read and comprehend
technical service manuals and publications. Knowledge of basic mathematics to read and understand
various gauges, meters, and measurement devices. Able to diagnose and repair products by replacing
worn or broken parts and making technical adjustments. Makes appropriate use of reference
publications and diagnostic aids in resolving technical problems. Strong communication skills.
Assist in coordination of changes, upgrades and new products, ensuring systems shall operate correctly
in current and future environment. Provide accurate and complete answers to general use and
administrative environment questions in a timely manner. Implement shared software, such as
operating systems, configuration management tools, application and development tools, testing tools,
compilers, and code editors. Communicate accurate and useful status updates. Manage and report
time spent on all work activities. Ability to work in a team environment.
Proven working experience in providing help desk support. Has a basic understanding of ITSM practices
along with working knowledge of help desk software, databases and remote control. Able to receive
calls and inquiries, provide support in accordance with established processes and document incidents
and remedies. Must be great communicators and be able to translate their technical knowledge into
actionable direction.
Has a basic understanding of EIR Accessibility and assistive technologies used by people with
disabilities. Understands protocols for communicating with customers requiring special assistance to
obtain required or requested information.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Help Desk Technician | $14.83 | $22.25 | $29.66 | $37.08 | $52.55 | $65.75 |
Evaluate failures, bugs, systemic problems, and hardware and report on necessary steps. Consider sitespecific information like hardware, operating system, and user requirements to appropriately resolve problems. Install applications, hardware, parts, and/or equipment. Product Support Analyst common tasks include: troubleshoot, diagnose and repair product and service concerns; contribute to and use knowledge base; communicate ongoing problems and fixes internally and with customers; report on product and service problems; and guide customers on product features, product selection and configuration and implementation.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Product Support Analyst | $18.45 | $27.67 | $36.90 | $46.12 | $70.00 | $101.93 |
Prepare companies for the event of blackouts or disasters in which company information could be lost. They analyze potential risks and losses and design, test and implement recovery plans.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Business Continuity Analyst | $42.03 | $63.05 | $84.07 | $105.08 | $112.00 | $119.20 |
Responsible for availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning. Site reliability engineers create a bridge between development and operations by applying a software engineering mindset to system administration topics.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Site Reliability Engineer | $30.00 | $45.00 | $60.00 | $75.00 | $85.62 | $95.06 |
Responsible for preparing, conducting, and evaluating technical training programs. Writes literature
and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site
and web-based training courses covering any number of software solutions.
Leads development of infrastructure for information delivery, as well as taking part in the writing and
maintenance of training material and supplementary technical documentation. Creates instructor
materials (course outlines, background material, instructional materials, and training aids), as needed
for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes,
i.e. Remote Access Systems, RAS step by step procedure. Assists with formatting training materials
created by other DIR Staff as requested. Determines needs and develops plans to meet the need of
customers. Assists in design of computer-based and multimedia curriculum. Shall be planning,
directing and undertaking classroom training, electronic learning, multimedia programs, and other
computer-aided instructional technologies, simulators, conferences and workshops. The trainer will
manage the training program in accordance with business needs, regulatory requirements, and Quality
Management System. Help staff with their productivity reporting both within and without the agency.
Researches and recommends vendors and costs for various training methods including: training classes
from outside vendors; books; readymade training guides; computer or web based training. Stay current
with developments in computer training field, especially alternative media/methods for instruction.
This instructor uses a computer to organize and draft a curriculum that breaks a complex subject into
blocks or units of instruction, creates graphics, and integrates them into curriculum. Courses may be
instructor based, computer-based, simulator based, interactive, or non-interactive. This instructor also
teaches short technical courses in accordance with approved curriculum to maintain proficiency and
to evaluate and develop new instructional techniques/courses. Job duties also include the following:
incorporation of new curriculum in the teaching process (e.g., develops clarification or examples of
application related to the subject matter), development and maintenance of classroom techniques
that reflect professionalism and good discipline and enhance teaching, development of alternative
teaching techniques and scenarios to maintain high motivation and interest in the subject areas, and
while acting as the testing officer, the conducting of test analysis and development or revision of test
items.-The Training Specialist is primarily responsible for working with a team of Training Specialist in
technical and system curriculum delivery, revision and maintenance.
This specialist will gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel. Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery. This specialist will teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Instructor Trainer | $23.33 | $34.99 | $46.66 | $58.32 | $73.18 | $91.75 |
Customer defined title, position, job description, and experience level. This Undefined Position does not have an associated Not to Exceed Rate. Customers must competitively solicit DIR ITSAC Vendors in accordance with threshold requirements and negotiate rates directly with Vendor.
The primary role and responsibility of OCM analyst is to schedule, plan and execute releases, develop
release plans, oversee release milestones, monitor related dependencies, manage risks and issues to
ensure timely resolution. Executes project-level change strategies, including the measurement of
change readiness and long-term sustainability. Assists in planning and designing business processes;
assists in formulating recommendations to improve and support business activities. The analyst
ensures the successful project delivery, long-term sustenance and continuous process improvements.
Assists in creating basic test scenarios to be used in testing the business applications in order to verify
that client requirements are incorporated into the system design. The OCM analyst works closely with
the risk managers, application development team, quality assurance team, and other technology
partners (DBAs, SAs, etc) to provide complete the IT Operations' tasks. The activities are creating
change ticket, performing application releases, automate production release process, create
reports/status updates, refresh environments for testing and scheduling/coordinating infrastructure
activities. Manages scope - review changes with the Customer Director/Manager or the Program
Manager, then resolve and document those changes with the product owners. Coordinates testing and
communication strategies. Manages RFC documentation, make copies and files as needed. Tracks and
reports on delinquent RFC completion status reporting; obtains data from RFC submitters. Reports
status of each RFC.
Experience in being a team player in change management process. Possess in depth knowledge of each
line of business in order to anticipate necessary changes in related to training, communications,
stakeholder buy-in, behavioral change to facilitate successful implementation of software applications
and systems.
Understands EIR Accessibility requirements and their technical specifications. Ensures the EIR
Accessibility is integrated into the project lifecycle at the appropriate points (planning, design,
development, test, etc.) and ensures that resources are included to implement EIR accessibility within
the project.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Change Management Manager/ Organizational Change Management (OCM) | $24.64 | $36.97 | $49.29 | $61.61 | $100.00 | $144.08 |
Identify, create, and participate in the implementation of business process improvements, enabling tools, and systems that deliver tangible value. Advisor on projects, offering solution-design support and best practices for process management.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Process Improvement Manager | $24.35 | $36.53 | $48.70 | $60.88 | $92.82 | $118.55 |
Customer defined title, position, job description, and experience level. This Undefined Position does not have an associated Not to Exceed Rate. Customers must competitively solicit DIR ITSAC Vendors in accordance with threshold requirements and negotiate rates directly with Vendor.
Effectively manage the brand 'Customer' through cooperative relationships with internal management
and staff and external vendors, the news media, etc. by reinforcing the importance of branding, effective communication and the need for consistent branding and communications. Coordinate with
Customer leadership, executives and staff to gather information about identified news-worthy
events/activities/happenings for publication on website, social media, etc. Ensure consistency of the
organization's message and brand identify among all communication mediums. Review all Elwyn
external communications (newsletters, etc.) for consistent messaging, branding, etc. and coordinate
production and distribution, identifying photo opportunities as needed. Segment lists based on buyer
personas, targeted verticals, and behaviors like past email engagement and website interactions
(content downloads, site page visits, etc.). Develop a presence and a working relationship with
Customer management and staff to be seen as a required resource for communicating with the public.
Assist in developing, organizing, creating and publicizing press packets, articles, promotional materials
etc. Works with vendors to deliver specialized tactics such as event planning, Web/podcasts, and video
production.
Create, implement and evaluate communications strategies and plans that align with the
organization's strategic plan. Creates goals and set measurable objectives. Monitors effectiveness and
trends, ensures message accuracy, analyzes and applies market research. Provides communications
support via strategic planning, project implementation and post-implementation support. Shall keep
abreast of trends and possible cooperative programs. Review literature, and otherwise keep current
of industry and communication trends.
Understands EIR Accessibility requirements and their technical specifications. Ensures the EIR
Accessibility is integrated into the project lifecycle at the appropriate points (planning, design,
development, test, etc.) and ensures that resources are included to implement EIR accessibility within
the project.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Communication Coordinators | $15.72 | $23.58 | $31.43 | $39.29 | $45.68 | $61.94 |
Reviews customer data and offer recommendations to companies based on their findings. Customer data can be pulled from anything, including surveys, traffic to the business's website, browsing habits and purchase history. Communicate complex data in comprehensible ways.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Customer Relationship Management (CRM) | $19.51 | $29.26 | $39.02 | $48.77 | $64.99 | $98.48 |
Responsible for analyzing statistics and looking for ways that the company can improve its online marketing efforts. These efforts include things like social media ads, website banner ads, and online branding. Many businesses know that digital marketing is essential to their success.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Digital Marketing Analyst | $18.38 | $27.58 | $36.77 | $45.96 | $56.16 | $72.63 |
Create content strategies, research trending topics, and write content. The web content manager is responsible for establishing and maintaining the organization's website publication strategy. They typically work in an office environment. Content specialists work closely with other members of their team, such as writers, designers, and managers.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
Web Content Technician/Manager | $17.66 | $26.49 | $35.32 | $44.16 | $85.00 | $133.94 |
Customer defined title, position, job description, and experience level. This Undefined Position does not have an associated Not to Exceed Rate. Customers must competitively solicit DIR ITSAC Vendors in accordance with threshold requirements and negotiate rates directly with Vendor.
Possess a current knowledge of business trends, government regulations, commercial business laws
and regulations, software licensing practices, as well as negotiation and pricing techniques, in order to
effectively negotiate contracts and to advise executive management of the contractual ramifications
associated with agreements and actions contemplated by DIR. Responsible for developing and
implementing a strategic direction for supplier performance, working with top leadership and senior
managers across departments. The Contract Manager will work with a wide range of internal and
external stakeholders to ensure that the supplier performance and contract management strategy is
understood and that effective support for the strategy is achieved. Shall be responsible for developing
and managing strategic contracts in accordance with the Council's vision, policies, governance
arrangements and values. Will Develop and manage strategic contracts that reflect customers' needs
and take account of legislation, H&S, fraud prevention, sustainability and workforce issues.
Operationally manage the specified portfolio of Customer expenditure on a day-to-day basis in line
with the overall strategy, including: Managing performance to SLAs and against KPIs; Ensuring other
contractual obligations are fulfilled, including Health and Safety and Sustainability; Understanding the
customer experience, including managing any comments or complaints; Communication and
escalation internally and externally; Maintaining contingency plans and managing risks; and Budget
management.
Deliver efficiencies and service improvements, leading on continuous improvement initiatives,
including: Improving the customer experience including proactive action to prevent future complaints;
Regular benchmarking and alternative service modelling activities; Exploring opportunities for
collaboration across public sector; Maintaining contact with the marketplace to be aware of the latest
trends and sector initiatives; Assisting Customer make Value for Money (VFM) choices when
commissioning change to existing contracts; Process efficiencies and communications enhancements;
Ensuring appropriate career development and knowledge sharing opportunities are available to staff.
Must have rich knowledge of contracting concepts and contract acquisition law and regulations.
Knowledge of Federal Government Contract types as well as State Contracts, an advanced working
knowledge of the FAR, working of standard state and commercial contract terms, property and
equipment is a plus.
Understands EIR Accessibility requirements and their technical specifications. Ensures the EIR
Accessibility is integrated into the project lifecycle at the appropriate points (planning, design,
development, test, etc.) and ensures that resources are included to implement EIR accessibility within
the project.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
IT Contract Manager | $28.01 | $42.01 | $56.02 | $70.02 | $82.24 | $120.83 |
Provides technical assistance to program staff and contractors regarding contract procedures. Maintains contract file information and/or enter contract data into contract management databases. Maintains accurate and current contract information. Maintains contract file information in accordance with customer policy and procedure, including ensuring that documents are timely and correctly filed, and disposed of in accordance with records retention policy and procedure. Uploads contract related documents and enters contract related data into contract records database in accordance with agency policy and procedure. Assists Contract Manager with preparation of documents contract execution in accordance with agency policy and procedure and coordinates the logistics of routing contracts for signature with contractors. Conducts any required vendor background checks prior to renewal and contract execution. Provides technical assistance to contractors and agency staff on questions related to contract compliance, processing and management. Provides contractors with information and updates in required forms and agency policies and standards or performance. Reviews contract data for upcoming renewal and expiration periods and updates calendar for completing all renewals and contract close-outs timely. Receives and documents timely compliance reports. Notifies contractors when reports have not been timely received.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
IT Contract Administrator/Technician | $22.58 | $33.87 | $45.16 | $56.45 | $64.58 | $73.90 |
Possess a current knowledge of business trends, government regulations, software licensing practices, as well as negotiation and pricing techniques, in order to effectively find manufacturers for a particular technology product or service, ensure order fulfillment with vendors and negotiate pricing and delivery schedules.
Title | Intern Level 1 | Intern Level 2 | Intern Level 3 | Level 1 | Level 2 | Level 3 |
---|---|---|---|---|---|---|
IT Procurement Technician | $26.18 | $39.26 | $52.35 | $65.44 | $74.92 | $85.78 |
Customer defined title, position, job description, and experience level. This Undefined Position does not have an associated Not to Exceed Rate. Customers must competitively solicit DIR ITSAC Vendors in accordance with threshold requirements and negotiate rates directly with Vendor.
Name: Sandeep Harjani President
Phone Number: 443-257-0086
Email Address: statebids@infojiniconsulting.com txbids@infojiniconsulting.com